Frequently asked questions.

No. A nappy keeps your child dry, which is the opposite of what helps them learn. Steppy is a training tool that contains small accidents while letting your child feel the moment, so they connect sensation with action.

No, and we won't promise that. Steppy reduces messes but isn't a nappy replacement. A full bladder release will overflow it. That's the design and it's why the learning works.

Steppy is built for daytime training only. Nighttime dryness is a separate developmental stage that often comes months or years later, so we recommend using Steppy during the day while your child learns.

Most children are ready between 18 and 30 months. Look for early signals: interest in the bathroom, telling you when they're wet, predictable bowel movements. Steppy works best when your child is showing readiness.

Size by weight, not age. Small (5-13 kg), Medium (13-18 kg), Large (18-25 kg). If between sizes, size up. Our 60 day guarantee means a free exchange if you pick wrong.

Rinse if needed, machine wash warm or cold on gentle. Hang or tumble dry low. Built for 200+ washes. Skip fabric softener since it coats the absorbent layer.

Because Steppy lets your child feel wetness rather than wick it away, prolonged contact can cause irritation. Change Steppy promptly after a soiling, usually within minutes. This is not a flaw to hide. It's part of why the product works. Discontinue use if skin redness appears and consult your paediatrician.

Most parents do well with 5 to 8 pairs. Enough rotation between washes. The 3+2 free bundle covers most families. The 5+5 free bundle is best for twins or 2 kids.

Free shipping on orders over £35. Most orders ship within 1-2 business days. 60 day money back guarantee. Email info@steppywear.us if anything goes wrong. We make it right.

Yes. OEKO TEX certified fabrics, meaning tested for harmful substances and safe for skin contact. No BPA, no phthalates, no harsh dyes. Steppy is not a medical device and makes no medical claims.